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Privacy Policy

The controller within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:

SOLOVIA GmbH
c/o Maximilian Schwärecke
Hermannstr. 148
12051 Berlin

Contact
Email: info@solovia.de

Your Rights as a Data Subject

You may exercise the following rights at any time using the contact details of our data protection officer provided above:

  • Information about your data stored by us and its processing (Art. 15 GDPR),
  • Rectification of inaccurate personal data (Art. 16 GDPR),
  • Erasure of your data stored by us (Art. 17 GDPR),
  • Restriction of processing, provided we are not yet permitted to delete your data due to statutory obligations (Art. 18 GDPR),
  • Objection to the processing of your data by us (Art. 21 GDPR), and
  • Data portability, provided you have consented to data processing or have entered into a contract with us (Art. 20 GDPR).

If you have given us your consent, you may withdraw it at any time with effect for the future.

You may lodge a complaint at any time with a supervisory authority, e.g., the competent supervisory authority of the federal state of your place of residence, or the authority responsible for us as the controller.

A list of supervisory authorities (for the non-public sector) with addresses can be found at: https://www.bfdi.bund.de/DE/Service/Anschriften/Laender/Laender-node.html.

Collection of General Information When Visiting Our Website

Type and purpose of processing:

When you access our website, i.e., if you do not register or otherwise transmit information, information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your internet service provider, your IP address, and similar data.

In particular, it is processed for the following purposes:

  • Ensuring a smooth connection setup to the website,
  • Ensuring the smooth use of our website,
  • Evaluation of system security and stability, and
  • Optimizing our website.

We do not use your data to draw conclusions about you as a person. Information of this kind is evaluated by us, if applicable, anonymously for statistical purposes in order to optimize our website and the underlying technology.

Legal basis and legitimate interest:

Processing is carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website.

Recipients:

Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.

Storage period:

The data will be deleted as soon as it is no longer required for the purpose for which it was collected. For data required to provide the website, this is generally the case when the respective session ends.

Provision required or necessary:

The provision of the aforementioned personal data is neither legally nor contractually required. However, without the IP address, the service and functionality of our website cannot be guaranteed. In addition, individual services may not be available or may be restricted. For this reason, an objection is excluded.

Cookies

Like many other websites, we use so-called “cookies”. Cookies are small text files that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our website.

You can delete individual cookies or the entire cookie inventory. In addition, you can obtain information and instructions on how these cookies can be deleted or their storage can be blocked in advance. Depending on your browser provider, you can find the necessary information under the following links:

Storage period and cookies used:

To the extent that you allow us to use cookies through your browser settings or consent, the following cookies may be used on our websites:

Technically necessary cookies

Type and purpose of processing:

We use cookies to make our website more user-friendly. Some elements of our website require that the accessing browser can be identified even after a page change.

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these functions it is necessary that the browser is recognized even after a page change.

We require cookies for the following applications:

Adoption of language settings

Legal basis and legitimate interest:

Processing is carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in designing our website to be user-friendly.

Recipients:

Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.

Provision required or necessary:

The provision of the aforementioned personal data is neither legally nor contractually required. However, without this data, the service and functionality of our website cannot be guaranteed. In addition, individual services may not be available or may be restricted.

Objection

Please read the information on your right to object under Art. 21 GDPR below.

Technically non-essential cookies

In addition, we use cookies to better tailor the offering on our website to the interests of our visitors or to generally improve it based on statistical evaluations.

Please refer to the information below on the presentation, tracking, remarketing, and web analytics technologies used to see which providers set cookies.

Legal basis:

The legal basis for these processing activities is your consent in each case, Art. 6(1)(a) GDPR.

Recipients:

Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.

Please refer to the information below on the presentation, tracking, remarketing, and web analytics technologies used for additional recipients.

Third-country transfer:

Please refer to the lists of the individual presentation, tracking, remarketing, and web analytics providers for information on this.

Provision required or necessary:

Of course, you can generally view our website without cookies. Web browsers are regularly set to accept cookies. In general, you can disable the use of cookies at any time via your browser settings (see withdrawal of consent).

Please note that individual functions of our website may not work if you disable the use of cookies.

Withdrawal of consent:

You can withdraw your consent at any time via our cookie consent tool.

Profiling:

Please refer to the information below on the presentation, tracking, remarketing, and web analytics technologies used to see whether and to what extent we analyze the behavior of website visitors using pseudonymized user profiles.

Newsletter

Type and purpose of processing:

For delivery of our newsletter, we collect personal data that is transmitted to us via an input form.

For effective registration, we require a valid email address. In order to verify that a registration actually takes place by the owner of an email address, we use the “double opt-in” procedure. For this purpose, we log the newsletter registration, the sending of a confirmation email, and the receipt of the reply requested thereby. No further data is collected.

Legal basis:

On the basis of your expressly given consent (Art. 6(1)(a) GDPR), we regularly send you our newsletter or comparable information by email to the email address you provided.

You can withdraw your consent to the storage of your personal data and its use for sending the newsletter at any time with effect for the future. Each newsletter contains a corresponding link. In addition, you can unsubscribe at any time directly on this website or inform us of your withdrawal via the contact option provided at the end of this privacy notice.

Recipients:

Recipients of the data may be processors.

Storage period:

In this context, the data is processed only for as long as the corresponding consent exists. After that, it will be deleted.

Provision required or necessary:

The provision of your personal data is voluntary and based solely on your consent. Without existing consent, unfortunately we cannot send you our newsletter.

Withdrawal of consent:

You can withdraw your consent to the storage of your personal data and its use for sending the newsletter at any time with effect for the future. Unsubscription can be requested via the link contained in each email or from the data protection officer/person responsible for data protection listed below.

Contact Form

Type and purpose of processing:

The data you enter will be stored for the purpose of individual communication with you. For this purpose, providing a valid email address and your name is required. This serves to allocate the inquiry and subsequently respond to it. Providing further data is optional.

Legal basis:

The processing of data entered into the contact form is based on a legitimate interest (Art. 6(1)(f) GDPR).

By providing the contact form, we want to enable you to contact us easily. The information you provide will be stored for the purpose of processing the inquiry and for possible follow-up questions.

If you contact us to request an offer, the processing of the data entered into the contact form is carried out for the implementation of pre-contractual measures (Art. 6(1)(b) GDPR).

Recipients:

Recipients of the data may be processors.

Storage period:

Data will be deleted no later than 6 months after processing the inquiry.

If a contractual relationship arises, we are subject to statutory retention periods under the German Commercial Code (HGB) and delete your data after these periods have expired.

Provision required or necessary:

The provision of your personal data is voluntary. However, we can only process your request if you provide us with your name, your email address, and the reason for your inquiry.

Use of Google Analytics

If you have given your consent, Google Analytics is used on this website, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (hereinafter: “Google”). Google Analytics uses so-called “cookies”, i.e., text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is generally transmitted to a Google server in the USA and stored there. Due to the activation of IP anonymization on these websites, your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area beforehand. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by your browser within the scope of Google Analytics is not merged with other Google data.

Further information on terms of use and data protection can be found at https://www.google.com/analytics/terms/de.html und unter https://policies.google.com/?hl=de.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide further services associated with website and internet usage to the website operator.

The data sent by us and linked to cookies, user identifiers (e.g., user ID), or advertising IDs is automatically deleted after 14 months. The deletion of data whose retention period has been reached takes place automatically once a month.

Demographic features in Google Analytics

This website uses the “demographic features” function of Google Analytics. This enables the creation of reports that contain statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising by Google as well as visitor data from third-party providers. This data cannot be attributed to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described in the section “Objection to data collection”.

Withdrawal of consent:

You can prevent tracking by Google Analytics on our website by clicking this link. An opt-out cookie will be installed on your device. This prevents Google Analytics from collecting data for this website and for this browser in the future as long as the cookie remains installed in your browser.

You can also prevent the storage of cookies by selecting the appropriate settings in your browser software; however, we point out that in this case you may not be able to use all functions of this website to their full extent.

You can also prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: Browser add-on to disable Google Analytics.

Use of script libraries (Google Web Fonts)

To display our content correctly and in a visually appealing manner across browsers, we use “Google Web Fonts” from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter “Google”) for font display on this website.

Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://www.google.com/policies/privacy/.

Use of Google Maps

On this website we use the services of Google Maps. Google Maps is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter “Google”). This allows us to display interactive maps directly on the website and enables you to conveniently use the map function.
You can find further information about data processing by Google in Google’s privacy notices: https://policies.google.com/privacy. There you can also change your personal privacy settings in the privacy center.

Detailed instructions on managing your own data in connection with Google products can be found here: https://www.dataliberation.org

By visiting the website, Google receives information that you have accessed the relevant subpage of our website. This takes place regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly associated with your account.

If you do not want this association with your Google profile, you must log out of Google before activating the button. Google stores your data as usage profiles and uses them for purposes of advertising, market research, and/or demand-oriented design of its websites. Such an evaluation is carried out in particular (even for users who are not logged in) to provide demand-oriented advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles; to exercise this right you must contact Google.

Withdrawal of consent:

The provider currently does not offer an easy opt-out or a way to block data transmission. If you want to prevent tracking of your activities on our website, please withdraw your consent in the cookie consent tool for the relevant cookie category or for all technically non-essential cookies and data transmissions. In this case, however, you may not be able to use our website, or only to a limited extent.

Embedded YouTube Videos

We embed YouTube videos on our website. The operator of the corresponding plugins is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA (hereinafter “YouTube”). YouTube, LLC is a subsidiary of Google LLC, 1600 Amphitheatre Pkwy, Mountain View, CA 94043, USA (hereinafter “Google”). When you visit a page with the YouTube plugin, a connection to YouTube servers is established. YouTube is informed which pages you visit. If you are logged into your YouTube account, YouTube can associate your browsing behavior with you personally. You can prevent this by logging out of your YouTube account beforehand.

If a YouTube video is started, the provider uses cookies that collect information about user behavior.

Further information on the purpose and scope of data collection and its processing by YouTube can be found in the provider’s privacy policies. There you will also find further information about your rights and settings options to protect your privacy (https://policies.google.com/privacy).

Withdrawal of consent:

The provider currently does not offer an easy opt-out or a way to block data transmission. If you want to prevent tracking of your activities on our website, please withdraw your consent in the cookie consent tool for the relevant cookie category or for all technically non-essential cookies and data transmissions. In this case, however, you may not be able to use our website, or only to a limited extent.

Google AdWords

Our website uses Google conversion tracking. The operating company for Google AdWords services is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. If you have reached our website via an advertisement placed by Google, Google AdWords sets a cookie on your computer. The conversion tracking cookie is set when a user clicks on an advertisement placed by Google.

If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the advertisement and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies therefore cannot be tracked across the websites of AdWords customers. The information collected using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their advertisement and were redirected to a page tagged with a conversion tracking tag. However, they do not receive information that can be used to personally identify users.

Further information about data processing by Google can be found in Google’s privacy notices: https://policies.google.com/privacy. There you can also change your personal privacy settings in the privacy center.

Withdrawal of consent:

The provider currently does not offer an easy opt-out or a way to block data transmission. If you want to prevent tracking of your activities on our website, please withdraw your consent in the cookie consent tool for the relevant cookie category or for all technically non-essential cookies and data transmissions. In this case, however, you may not be able to use our website, or only to a limited extent.

Hotjar

This website uses Hotjar. The provider is Hotjar Ltd., Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe (website: https://www.hotjar.com).

Hotjar is a tool for analyzing your user behavior on our website. With Hotjar, we can, among other things, record your mouse and scroll movements and clicks. Hotjar can also determine how long you remained with the mouse pointer at a certain position. Based on this information, Hotjar creates so-called heatmaps, which can be used to determine which areas of the website are viewed most by visitors.

We can also determine how long you stayed on a page and when you left it. We can also determine at which point you abandoned your entries in a contact form (so-called conversion funnels).

In addition, Hotjar can be used to obtain direct feedback from website visitors. This function serves to improve the website operator’s web offerings.

Hotjar uses cookies. Cookies are small text files that are stored on your computer and saved by your browser. They serve to make our offering more user-friendly, effective, and secure. In particular, these cookies can be used to determine whether our website was visited with a specific device or whether Hotjar functions have been disabled for the respective browser. Hotjar cookies remain on your device until you delete them.

You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

The use of Hotjar and the storage of Hotjar cookies is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website offering and its advertising.

Disabling Hotjar

If you want to deactivate data collection by Hotjar, click the following link and follow the instructions there: https://www.hotjar.com/opt-out

Please note that Hotjar must be deactivated separately for each browser or each device.

For more information about Hotjar and the data collected, please see Hotjar’s privacy policy at the following link: https://www.hotjar.com/privacy

Data processing agreement

We have entered into a data processing agreement with Hotjar in order to implement the strict European data protection regulations.

SSL Encryption

To protect the security of your data during transmission, we use encryption methods that correspond to the current state of the art (e.g., SSL) via HTTPS.

Information about your right to object under Art. 21 GDPR

Right to object on a case-by-case basis

You have the right, on grounds relating to your particular situation, to object at any time to the processing of personal data concerning you which is carried out on the basis of Art. 6(1)(f) GDPR (data processing on the basis of a balancing of interests); this also applies to profiling based on this provision within the meaning of Art. 4(4) GDPR.

If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or the processing serves the establishment, exercise, or defense of legal claims.

Recipient of an objection

Maximilian Schwärecke
info@solovia.de

Amendment of our privacy policy

We reserve the right to amend this privacy policy so that it always complies with current legal requirements or to implement changes to our services in the privacy policy, e.g., when introducing new services. The new privacy policy will then apply to your next visit.

Questions for the data protection officer

If you have questions about data protection, please email us or contact the person responsible for data protection in our organization directly:

Maximilian Schwärecke
info@solovia.de